Discover how to source OEC replacement parts for your diagnostic and imaging equipment

There are several brands/manufacturers of medical equipment that are in high demand today and face a lot of competition when it comes to acquiring replacement parts. One such brand is OEC Medical Equipment (now owned by GE) which includes many types of diagnostic equipment.

While there are many companies selling replacement parts, there are a few things that you should consider before purchasing OEC replacement parts.

Consider these five aspects of purchasing OEC parts to ensure you make a smart investment. 

 #1 – Consider the Response time of the Supplier

Are you waiting hours  for a response? Sure, parts suppliers are fielding requests all day. But the most professional companies know that response time is everything in this industry. Even a quick message to acknowledge that a quote is coming shortly can help ease your stress level.

 #2 – What kind of turnaround time works best for you?

In a hospital setting, time is of the essence. When the equipment you’re responsible for is out of commission, you need to move quickly. Every moment of downtime translates into lost revenue and compromised care for patients. You should always look for a company that offers same-day shipping on parts.

#3 – Make sure there is a warranty

Suppliers who offer warranties are typically confident in the quality and reliability of their products. This can give you confidence that you’re purchasing a product that will perform well over time

 #4 – How effective is the supplier’s customer support department?

Ensuring that you make the best purchase for your medical facility might require some communication from a parts suppliers’ sales team. Are they helpful? Are they rude? Do they answer your questions clearly?

Customer service seems to be less and less important to some companies today.

Make sure that your supplier’s customer support is responsive and able to answer any and all questions that you may have about your replacement parts.

 #5 – What is the supplier’s reputation?

The replacement medical equipment market is highly fragmented and competitive, with new players entering the industry. 

The problem with this is that said suppliers may not have a reputation developed enough to be trustworthy. If you come across a supplier that has not been in business for a very long time, beware. You may not be doing business with them for long.

Sourcing replacement medical imaging equipment parts

If you’re searching for used or refurbished OEC parts for your diagnostic imaging equipment, radiology systems and other life-saving devices, we encourage you to search our inventory. We have thousands of parts in-stock and ready to ship.

Can’t find what you’re looking for? We’re always adding new parts to our inventory and some might not appear in our web store yet! Feel free to contact us with questions about any part.