The medical equipment maintenance market is highly fragmented and competitive
Replacement medical parts suppliers are becoming more and more common with the increased demand for used and refurbished parts from hospital and other healthcare facilities. Because of this, the chances of encountering a less-than-stellar supplier are common.
But with a sharp eye, it’s not difficult to detect a phony equipment supplier. It just takes a little bit of research and attention to detail.
There’s no question that you should be investigating your vendors and equipment suppliers. Here are some things that you can do to detect a supplier who may be a little less than genuine.
Start by Being Skeptical
A supplier or a vendor should earn your trust. Reach out and start to build a relationship — even when you don’t need a part or a quote. Get to know several companies and understand how they work. Are they pushy? Are they responsive? Are they professional?
Reputable companies will be willing to earn your business, even if that doesn’t happen overnight. If you start seeing discrepancies in their communication or business practices, they might not be the right supplier for you.
Discounted Imaging and Diagnosis Parts: Too good to be true?
When you see a massive discount on a product, you might get excited and jump at the opportunity to grab it before it’s gone. This is a major risk if you are looking for replacement medical imaging parts. These purchases involve the health and safety of patients.
You simply can’t make the “it was a great price” excuse if you purchase discounted medical equipment parts that end up malfunctioning.
Always stop and ask yourself if it is too good to be true.
And in the case of replacement medical imaging parts, if you encounter something that is significantly discounted, it is probably too good to be true. Don’t be afraid to be a little more cynical than you usually are.
Check the Reviews of Past Customers
One of many things that can determine the legitimacy of any company are reviews. Unfortunately, a lot of companies have no problem paying people — who do not even use their services — a small fee to review them.
This is one way that less than legitimate suppliers can appear legitimate. There might be dozens of reviews and testimonials for their parts that will appear genuine.
It is your job to look through these reviews and testimonials and see if anything out of the ordinary stands out. See if a group of reviewers say the same thing. See if they are similar lengths. See if they are written the same way.
If the supplier has reviews on a third–party website, check for the consistency of the reviews. Again, you are looking for things that stand out or look odd.
Reviews are a source of information, and they should be as objective as possible. If you come across reviews that stray from this objectivity, the chances are good that you have run into a red flag.
Always be Alert
Because the barriers to entry for becoming a replacement medical equipment supplier are relatively low, more and more medical imaging parts suppliers are emerging.
This means that there are a new set of red flags that you will need to watch for when you are searching for a supplier. Catch these red flags, and you won’t be at the risk of ordering used medical equipment from a phony supplier.
Sourcing replacement medical imaging equipment parts
If you’re searching for new, used or refurbished parts for your diagnostic imaging equipment, radiology systems and other life-saving devices, we encourage you to search our inventory. We have thousands of parts in-stock and ready to ship.
Can’t find what you’re looking for? We’re always adding new parts to our inventory and some might not appear in our web store yet! Feel free to contact us with questions about any part.