What your IT staff does may seem foreign to you, but it’s important for IT and healthcare technology management to work cohesively together.
Advances in technology have made information technology (IT) a major component in any given medical facility. Even medical parts suppliers and equipment manufacturers need to understand that IT departments are more relevant to their business than ever. It’s becoming more and more important to work effectively with IT departments because of our hyper-connected world.
Fortunately, it is not difficult to understand what it takes to work more effectively with your IT department. It involves understanding what role your IT department plays in your facility and the role they play with equipment and parts.
It also means that you should know about what kinds of steps your healthcare technology management (HTM) department might need to make in order to help things run smoothly and effectively on a day-to-day basis.
The role IT plays in medical facilities
Technology has played a significant role in medical facilities for many years, and its role has not slowed down.
Knowing the specific roles that IT plays in medical facilities will help you understand what their department goes through and will ensure you can work with them more effectively.
Take a typical medical imaging unit, for example. This equipment takes a great degree of coding and programming to enable them to work properly. Some readers might remember when data and images were stored on local IT infrastructure and sharing images was done through physical means such as compact discs.
Cloud storage now allows for the transmission of images through an off-site network of computer servers. This model makes it easier to back-up files and access those files through multiple devices – although it does create other layers of complexity related to security.
If the piece of medical equipment has anything to do with information, it will require the IT department to be at their best. IT departments are now navigating external networks, additional vendors and pressure to keep costs in-check, the same way HTM departments are trying to keep costs down.
As you can see, your IT department functions as one of the primary support systems for your medical equipment, and they face their own set of challenges.
What can you do to work more effectively with your IT department?
Because of the integral role that your IT department has in the realm of medical facility equipment, there is no way you can ignore it.
Understand that any given medical part that utilizes any kind of electronic device will need an optimized team behind it in order to make sure these parts are perfect in their operation.
Here are some tips to consider as your facility strives to improve cross-department collaboration:
- Communicate openly to understand what your IT department requires when servicing existing equipment, installing new equipment and de-commissioning old equipment.
- Develop a common language between your HTM department and your IT department to avoid misunderstandings that might affect patient care.
- Work toward integrated procedures that keep day-to-day operations running smoothly.
- Put your ego aside and remember that you are working toward a common goal of superior patient care.
What your IT staff does may seem completely foreign to you, but if you approach getting involved in your IT department’s process with an open mind, you’ll get a much better idea of how you can support each other.
By doing what it takes to work more effectively with your IT department, you can increase the effectiveness of your own department and can make everything run smoother in your facility.
Looking for additional career information? Browse through some of our other articles, and check our selection of medical equipment parts and see if there is any way we can better support your medical facility.